Consulting

Team Development & Business Consultant

Build a team that knows how to run your business without you.

You’re an expert in your field. You’ve transferred your skills into launching your business and providing unique services to your customers. 
Over the past few years, your business has expanded, and the rapid growth has put you at capacity. So, you’re hiring anyone who can fit into a role to support your business growth; however, it’s causing you more stress than peace. 
You’re ready to get out of day-to-day operations, but you’ve hired people who don’t have the skills to meet your business needs, so you’re operating in the business like an employee.

  • You know everything is at stake because you’re at capacity and about to fall apart if you don’t get the right help now.
  • You’re still spending as much time answering team questions as you were doing the job yourself.
  • You want to grow a sustainable business, but the path you’re on is not going to get you there, and it’s impacting your income and profit.
  • You have ineffective operational processes that don’t support your team and business success.

You don’t need a large team; you need the right people in the right positions to drive your business success, and that’s why The Business Operations Blueprint was created.

  • You have a clear path to finding and retaining quality team members who are excited to contribute to your business goals.
  • You have written job roles for team members and standard operating procedures (SOPs) for anyone to follow, so they don’t have to come to you every time they run into a situation.
  • You have time to focus on other opportunities to grow your business because your team can operate without you. 
  • You have effective operational processes that support your team in doing their work and increasing productivity.
  • You can take weeks off and not worry because you’ve streamlined your business operations.

Who is this Business Operations Blueprint for?

It’s for the entrepreneur who wants:

  •  To work on the business, not in it
  •  To free up their time to pursue other endeavors
  • A business structure that models the culture of prioritizing people
  • A business that has clear systems and processes that can be replicated with ease
  • To hire the right people in the next six to nine months to support your business growth
  • Key Performing Indicators (KPI), SOPs, and metrics to measure objectives, hold others accountable, increase performance, and save time to build a scalable business structure
  • To better manage their time and get organized in planning, ideas on marketing/advertising, how to scale and grow your company

The Business Operations Blueprint is a 6-month team development and business operations program for ambitious entrepreneurs and business owners.

The Business Operations Blueprint uses a three-phase process using the Purpose, People, and Performance (Ps) Framework. This will transform your business and get your team to operate without you so you can focus on scaling your business and operating as the CEO. 

If you’re an entrepreneur who wants a team that can operate without you and you’re looking for someone who can come into your business and make that happen, look no further; here I am.

In the Business Operations Blueprint, I develop your team’s ability to execute without you so you can operate as the CEO and scale your business or step into your next adventure.

Phase I: Business Operations Audit:  Setting the business foundation for sustainable growth

  • Business Operation Audit to transform the current business operations to one that aligns with the CEO’s objectives of having a team that can operate without them.
  • Strategic Plan from audit findings that will lay the roadmap to reach your business objectives

During the Business Operations Audit, the Purpose, People, and Performance (PPPs) Framework is utilized to assess the overall business operations and identify leadership, team, and process gaps. This audit aims to transform the current business operations to one that aligns with the CEO’s objectives of having a team that can operate without them.

This audit will assess your business to know and understand your business operations zone.

The proposed strategic plan is based on the audit findings and aims to streamline and optimize your business operations and performance.

Phase II: The Build Out:  Creating your People Management Blueprint for better performance,  retention, and business culture

In this hands-on phase, identified solutions in the strategic plan are designed. Collaborating closely with the CEO and two key team members, we will develop a comprehensive plan or program for each objective.

  • ProScan Behavioral Assessment for CEO and team members (with a virtual workshop delivery): Understand oneself and others to increase performance, communication, and decision-making. 
  • SOPs for roles and tasks Blueprint to streamline employees’ responsibilities and task roles for increased performance and continuity
  • Curriculum Training Blueprint for uniformity for all team members to follow and execute to increase performance and retention
  • Recruitment Blueprint to have a written plan to bring in the right team member to support your business growth 

Phase III: Sustainability: Continuous observation and quality assurance to reduce risk and optimize team and business performance  

This phase focused on the implementation and maintenance of business processes.

  • Implementation of continuous performance reviews to support your team development and business growth 
  • Team training program for team development and growth 
  • Retention program to enhance your business culture and team retention for sustainable performance.

Communication 

Consistent communication and collaboration are vital to the success of this program. Communication availability is Monday through Friday, 8:00 AM to 5:00 PM CST.

Communication channels include:

  • Bi-weekly Zoom meetings: To provide live updates, receive feedback, and answer any questions
  • Email Support: For queries and document sharing that require feedback.
  • Weekly Slack Support:  For ongoing questions, accountability checks, and project execution updates.

Who is Shevvy?

Host of the Lead Like A CEO Podcast, Air Force veteran, and Business Operations Consultant, Shevvy Mac helps entrepreneurs step fully into leading their businesses as CEOs by aligning the business purpose, people, and performance using her Business Operations Blueprint. During her 22 years of leadership within the military, Shevvy specialized in people development and training and oversaw various organizational departments as a senior leader, where she was responsible for million-dollar resources and teams of 200 plus. Now, as a Team Development and Business Operations Consultant, she develops entrepreneurial teams using her P3 Framework so that they can operate without the owner. She is a certified ProScan Practitioner, and she provides behavioral assessments for CEOs and their teams to help them understand themselves and others and increase performance and retention.  When she is not developing others, you can find her spending time with family, working out, and dancing.

FAQ

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No, I will work with you and your team to develop all your SOPs. 

No, I will work with you and your team to gather the necessary information to complete the job descriptions. 

 

No, I will provide you with a hiring plan and template to hire the right people to support your business growth.

No, I will train your team in four core areas (Leadership, customer service, critical thinking, and emotional intelligence.) 

No, we meet bi-weekly to receive a debrief on the process, and there will be weekly communication through Slack to answer any questions, gather data, etc.

 

No, you will have a performance review assessment template to use in your business.

 

 Yes, I will teach you how to conduct quarterly or annual feedback with your team members to ensure alignment and that they are meeting or surpassing your standards.

Yes, I will teach you how to host effective meetings that don’t waste time.